Case Studies
Get to know Kurt and his team through the people they work with. Discover the relationships they’ve built, and what their clients have to say about the service, care and reliability they bring to every job across the Forster-Tuncurry region.
Where reliability meets genuine care
Sunrise Supported Living Tuncurry
At Sunrise Supported Living Tuncurry, maintaining a safe and comfortable environment for residents means having contractors they can rely on. With a large retirement community to care for, compassion, clear communication, prompt service and consistency are just as important as technical expertise.
That's exactly why Forster Airconditioning & Electrical has become a trusted maintenance partner.
Working alongside the Sunrise maintenance team, the Forster Airconditioning & Electrical team provides ongoing air conditioning and electrical services across the village. Whether it's routine servicing, urgent repairs or troubleshooting unexpected issues, the team works closely with staff to minimise disruption and keep everything running smoothly.
What stands out most isn't just the quality of the workmanship, it's the way they communicate. The maintenance team knows they'll receive honest timeframes, regular updates and follow-through on every job. If plans change or a technician is delayed, they're kept informed, giving staff confidence that every job is being managed professionally from start to finish.
"Their communication is excellent and the feedback we receive is consistently positive. If they're running late, they let us know. If they miss a call, they'll always get back to us. They genuinely care about the work they do."
– Dave Feehely, Maintenance Manager, Sunrise Supported Living Tuncurry
Over time, that consistency has built something more than a contractor-client relationship.
Because the team visits the village regularly, residents have come to recognise the familiar faces. They know who Kurt and his team are, creating a genuine sense of trust and comfort throughout the community. Every visit is carried out with professionalism, patience and respect, recognising that they're working in people's homes, not just another job site.
The Sunrise team values the pride Forster Airconditioning & Electrical takes in supporting local businesses and the wider community. Their willingness to go the extra mile, maintain high standards of workmanship and genuinely care about the people they work with has helped build a long-term partnership founded on trust.
For Sunrise Supported Living Tuncurry, it's this combination of reliable workmanship, genuine communication and people-first service that continues to make Forster Airconditioning & Electrical a trusted part of the village community.